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A student was wounded at Thomas Jefferson High in Dallas. Many North Texas families are already on edge following two shootings on school campuses this week. That's the parents that we want to reach." It's a very scary proposition: especially for those that are good kids, and they did something really dumb. "You're in a secure detention facility and don't have access to your phone, friends or family. "At the end of the day, you're still away from your home environment," warns Cook. That didn't matter – handcuffs aren't funny. Cook says his officers in recent weeks have even located and arrested juveniles for threatening other students in social media posts. "It's not a joke: we say 'real threats equal real regrets'."Īnd it's not just prank calls to schools. The prankster never got in any trouble, but police say an investigation is ongoing. "The kids likely will come up with a story – 'I was just kidding, it was a joke'," says White Settlement Police Chief Chris Cook. On one of the days the teen made a prank call, 1,701 other people called 911 with real emergencies. If 9-1-1 lines or call takers are busy with prank calls, someone with a real emergency may not be able to get the help they need. Prank calls not only waste time and money, but can also be dangerous. WHITE SETTLEMENT () – With school shootings no longer rare and a generation now normalized to the fear, law enforcement is now raising alarms about another concern: Hoax calls. What about 9-1-1 prank calls It's a prank call when someone calls 9-1-1 for a joke, or calls 9-1-1 and hangs up. This is a crime and you could be charged with unlawful use of the 911 system.North Texas police raise concerns about fake school shooting threats 02:25

If 911 lines or dispatchers are busy with prank calls, someone with a real emergency may not be able to get the help they need. Prank calls not only waste time and money, but can also be dangerous. In the event you dial 911 by mistake, stay on the phone and let the call taker know. It's a prank call when someone calls 911 for a joke or calls 911 and hangs up when no emergency exists. There is no per-call charge for calling 911. Who pays for 911?Įach household, cell phone, or business pays a small monthly fee for 911 services on each telephone line that appears on their phone bill. Stay on the telephone as long as it's safe to do so, and don't hang up until the dispatcher tells you to. Give the 911 dispatcher your name, phone number and the address to ensure they know where help is needed. When dialing from a cell/wireless phone many times you can be located using our Phase II mapping. This is part one of a new series, Master Prank Theatre, where we breathe new life into classic prank calls through state of the art animation. You can use any kind of phone: push button, rotary, cellular/wireless, cordless, or pay phone. If the dispatcher is unable to verify that no emergency exists, a Deputy/Officer will be sent to the location unnecessarily. Tell the dispatcher what happened so they know it is not an emergency. If you call 911 by mistake, do not hang up. If you are ever in doubt of whether a situation is an emergency you should call 911, it's better to be safe and let the 911 dispatcher determine if you need emergency assistance. An emergency is any situation that requires immediate assistance from law enforcement, the fire department or an ambulance. When should you use 911?ĩ11 is only to be used in emergency situations. The caller's address is displayed on the dispatcher's screen and help will be sent. If a deaf or hearing/speech impaired caller doesn't have a TTY/TDD, the caller should dial 911 and stay on the line. Answer the Communications Specialists questions. Stay on the telephone if it is safe to do so. Give your name, address and phone number where help is needed. Tell them what is needed police, fire department, or ambulance. The Communications Specialist will answer and type "GA" for go ahead.

This may help shorten the time necessary to respond to the call. After the call is answered, press the TTY keys several times. If a caller uses a TTY/TDD, the caller should stay calm, place the phone receiver in the TTY and dial 911. The Jasper County Sheriff's Communications Center is able to communicate to the hearing/speech impaired by using a TTY/TDD interface. What if a 911 caller is deaf or hearing/speech impaired? The very first 911 service in the nation was implemented in Haleyville, Alabama in February of 1968.

A 911 call goes over dedicated phone lines to the 911 Public Safety Answering Point (PSAP) for the area the caller is calling from, and trained personnel then send the emergency help needed. 911 is the number to call for emergencies (police, medical, fire).